Frequently Asked Questions

Sealed Pokémon Trading Card Game products in English and Japanese, including Elite Trainer Boxes, booster boxes, bundles, packs and collections. Near Mint raw singles and graded cards are being added.

Yes. We sell authentic, factory-sealed product and check every item at Card Coyote before it ships.

Each product page shows its estimated shipping time, usually 1–3 business days; some products show a longer estimate. Estimates are not guarantees, and if an order contains items with different estimates, it ships when everything is ready.

The product is in our catalog but can’t be ordered right now. Use the Notify Me button and we’ll email you once when it’s back In Stock.

We cancel that item and refund you in full. If shipping will take longer than estimated, we email you with the option to keep waiting or cancel.

Standard shipping is free on orders of $199 or more (merchandise subtotal after discounts, before tax). Below $199 you pay one standard shipping charge based on the largest item in your order. We currently ship within the United States only.

Sales tax is calculated at checkout where it applies.

Unopened, factory-sealed products can be returned within 7 days of delivery with our authorization. Opened products, raw singles and graded cards are final sale, except for damaged, incorrect or misrepresented items. See the Refund and Returns Policy for details.

No. Sealed products are sold sealed, and we cannot guarantee specific cards, rarities or values.

Our machines are in local Arizona businesses. See the map on our Pokémon Card Vending Machines page, or email hello@getcardcoyote.com.

Yes. We place, stock and maintain the machine at no cost to the business. Use the request form on our Pokémon Card Vending Machines page.

Email us with the machine location, the date and time, and the amount charged. Never send a full card number.